GHIN handicap system specific FAQ's
 

I have made a mistake posting a score, how can this be fixed? 

Please notify your GHIN club of any errors in your scoring record and they will be able to correct them for you.

Where can I locate my GHIN #? 

Please contact the staff at the golf club where you have your GHIN membership.

How can I update my email address in the GHIN system? 

Please complete the Email Address Update form on the GHIN web site.

I am a member of a golf club and posted scores online.   When I tried to look up my handicap today, I received a response of, "GHIN Number not found."  I checked the number from my card and it is the correct number. Is there something wrong?

Many clubs "inactivate" their rosters when a new season or year starts.  This prevents the club from accidentally being billed for someone who is not returning to the club this year/season.  Most often, a visit to your club and payment of membership fees for this year/season will get the ball rolling.  The club will then activate your record.  Until the club transmits this activation, your record will not be available on GHIN.com.

I would like to find a club in my area that offers the GHIN Handicap System.

Visit our membership site to locate a member club or a Carolinas eClub to join the GHIN system.

I was just added to the GHIN system, when will I have an official handicap?

Handicaps are updated on the first and fifteenth of every month. Scores must be posted by midnight of the evening prior to the revision to be included in that revision.   

My club recently assigned me a GHIN number. Should I be able to see my Handicap Index® and/or post online immediately?

The club may not have submitted the data or "transmitted" it to the GHIN database.  It is somewhat like a check, which has not been cashed yet. If the club has not transmitted the data to GHIN, accessing GHIN.com will not result in any success.

I posted a score online today, but could not see that score.  What happened?

The initial Handicap lookup screen is a snapshot tied to a revision date - that screen will not show recently posted scores.  However, if you click on the image link entitled "View 20 Most Recent" just above your scoring record, you will see a snapshot of what is in the database at this moment.  The score that you posted online should appear there.

I have two different GHIN numbers, what should I do?

Please complete our GHIN Number Merge Request form.

Can I look up a Handicap Index® for anyone in the country who has a Handicap Index®?

No. There are many computation services assisting in the issuance of a Handicap Index®.  The GHIN database is comprised of golfers using the GHIN service.

Our club is currently on GHIN and I need to order supplies for the program.

Please complete our supplies order form.

The club I represent is interested in converting to the GHIN handicap system.

For clubs in North Carolina, please contact Tiffany Priest. In South Carolina, contact James Park.