Getting Settled in the New GHIN® App: Answers to Your Most Common Questions
Related Links: Browse the GHIN® FAQ
The redesigned GHIN app is here, and we're helping Carolinas golfers navigate the changes.
The USGA recently introduced a redesigned GHIN® app, bringing a fresh look and updated experience to one of golf's most widely used tools.
While many of the features golfers rely on are still available, some have moved, others work differently, and a few are no longer supported.
The Carolinas Golf Association (CGA) Member Services team has been fielding questions from golfers across North and South Carolina. We've put together answers to some of the most common questions to help you get comfortable with the new app.
Having Trouble With the App?
Getting a "You are not authorized" or "GPS Unavailable" message?
If you're experiencing either of these errors, the quickest solution is to delete the GHIN app from your device and reinstall it. This has resolved the issue for most golfers.
View step-by-step troubleshooting instructions
Where Did My Favorite Features Go?
How do I identify my eight best scores?
Previously, an asterisk identified the eight Score Differentials™ used to calculate your Handicap Index®. In the redesigned app, those scores are now marked by a solid blue line to the left of each score.
See an example →
What happened to my saved golfers?
Saved golfers from the previous version did not transfer to the redesigned app. You'll need to add your frequently viewed golfers again.
Where are "My Courses" and my default tees?
These features are not currently available in the redesigned app. The CGA has shared feedback with the GHIN app team requesting their return, recognizing how useful they were to golfers who regularly play the same courses and tees.
Get updates →
Can I still manually enter club distances in "My Bag"?
No. The redesigned app no longer allows golfers to manually enter club distances in the My Bag feature.
How Do I Use the Updated Features?
How do I turn statistics on or off when posting a score?
When posting a score, select your course and tees. You'll then see a Stats toggle that allows you to turn statistical tracking on or off.
Show me →
How do I calculate Playing Handicaps™ for more than four golfers?
The Play feature is designed for smaller groups, but you can calculate handicaps for larger groups using the Handicap Calculator.
Open the Handicap Calculator and add your golfers to view their Course Handicap™ and Playing Handicap™ information.
Walk me through it →
We're Here to Help
The CGA understands that adjusting to a redesigned app can take time, particularly when familiar features have changed or moved.
Our Member Services team continues to work with golfers throughout the Carolinas to answer questions, troubleshoot issues and share feedback with the GHIN app team.
If you're experiencing an issue or can't find a feature, contact the CGA Member Services team. When reporting a technical issue, please include your device type and software version so our team can better assist you.
We'll continue sharing updates and helpful information as the GHIN app evolves.
The CGA is committed to making your GHIN experience as simple and seamless as possible, so you can spend less time navigating the app and more time enjoying the game.